The house

FAQ

Frequently Asked Questions

Materials & Craftsmanship

What type of leather and hides do you use?
We use full-grain leather and hides sourced from reputable tanneries. Full-grain is the highest quality cut, retaining the natural grain and developing a beautiful patina over time.

Will my leather goods develop a patina?
Yes! This is one of the most beautiful qualities of full-grain leather. With use and time, your piece will develop a unique patina that reflects your lifestyle.

Sizing & Fit

How do I know which size to choose?
Each product page includes detailed dimensions and a size guide. If you're unsure, feel free to contact us and we'll help you find the right fit.

Care & Maintenance

How should I care for my leather goods?
Keep your leather away from prolonged exposure to water and direct sunlight. We recommend conditioning your leather every few months with a quality leather conditioner to keep it supple and protected.

Orders & Shipping

How long does shipping take?
Please refer to our Shipping & Returns page for full details on delivery times and options.

Can I return or exchange my order?
Yes, please visit our Shipping & Returns page for our full policy.

Still have questions?

Don't hesitate to get in touch — we're always happy to help.